eLearning

Problem:


Church members often feel unequipped to respond to emotionally-complex ministering situations. Well-intentioned efforts can come across as minimizing, prescriptive, or emotionally distant.

Solution:


I designed a microlearning course in Articulate Rise that trains learners to respond with presence, emotional validation, and resource-guided support without trying to fix or preach.

My Role:


I was the sole designer and developer, responsible for scripting, scenario flow, interactive logic, content writing, instructional strategy, and course build.

Tools Used:


Articulate Rise 360 · Canva · Miro (for analysis & action-mapping) · ChatGPT (for rapid drafting and flowchart logic)

Design Highlights:

• Realistic branching dialogue featuring Sister Miller, a fictional member navigating her son’s faith transition.


• Integrated reflection prompts, quote-based inspiration, and practical checklists.


• Text-only delivery for fast loading, rapid development, and accessibility.


• Built-in practice with empathy, validation, and resource-matching (e.g., Life Help tools).


Outcome:


A fully responsive, scenario-driven experience designed for LDS audiences. Ideal for Relief Society or Elder's Quorum class use, leadership training, or independent learning.

What I'd Like To Do Next:

Using Camtasia for potential video layer or voiceover integration.

Creating video scenarios and voiceovers to show effect of vocal tone to communicate empathy.

Problem:


Church employees in the Welfare Department weren't meeting compliance standards in areas such as documentation and pest control.

Solution:


I designed courses in Articulate Storyline to simulate an immersive experience to help employees practice compliance standards and get immediate feedback.

My Role:


I was the sole designer and developer, responsible for scripting, scenario flow, interactive logic, content writing, instructional strategy, and course build. On the documentation course, I designed the visuals. On the pest control course, I coordinated with a graphic designer to create accurate portrayals of the environment.

Tools Used:


Articulate Storyline

Design Highlights:

• Activity-based course interactions, including scenarios with real-time feedback

Outcome:

• Delivered to client for internal implementation and evaluation.

ILT and Instructional Guides

Problem:


Church leaders needed a global leadership training centered around Jesus Christ that incorporated the newly-redesigned leadership pattern framework.

Solution:


I collaborated with a cross-departmental team of SMEs, graphic designers, UX designers, photographers, video producers, and brand campaign analysts to design instructional content and strategy for the learning experience website, in-person training, supplemental leadership seminars.

My Role:


I was the instructional designer and managed the production team responsible for the graphic assets for the web and printed learning products.

Tools Used:


Microsoft Office · office whiteboards for brainstorming and collaboration

Design Highlights:

• 3-step instructional framework with close company tone alignment

Outcome:

• Delivered to client for internal implementation and evaluation.

Problem:


New SMEs who hadn't created training before were assigned to work with me to create new training for the Church Welfare department. I needed a way to create alignment and shared language around the needs we were analyzing.

Solution:


I created aids they could use to prepare for our meetings and make the most efficient use of our time together.

My Role:


I was the instructional designer and created these documents based on my graduate school training and my action-mapping training.

Tools Used:


Microsoft Office

Design Highlights:

• Training Scope document based on performance analysis framework

• Training Needs Template based on action-mapping

Outcome:

• Fast alignment with the client and the foundation of a relationship of trust that I would support them beyond just creating courses - I could start by teaching them best practices. Getting on the same page sped up our analysis and design processes.